Privacy policy

Introduction

Edibox inc.(collectively "we" or "us") are committed to maintaining the privacy, security and accuracy of the Personal Information (as such term is defined below) under our care and control.

This Privacy Policy informs you of our privacy practices with respect to our collection, use and disclosure of Personal Information.

Accountability

Edibox inc. is responsible for Personal Information under its care and control. If you have any concerns, questions, requests or complaints about this Privacy Policy or the processing of your Personal Information, please contact us by email at privacy@edibox.ca or by phone at (514) 265-0960. Alternatively, you can contact us by mail at:

Edibox inc.
3240 Rideau street
Saint-Hubert QC J3Y5M4
Canada

Personal Information

The types of Personal Information that we may collect from time to time may include your name, address, telephone number, e-mail address, contact details, financial and billing information and other personally identifiable information ("Personal Information").

Edibox inc. limits the collection of Personal Information to that which is necessary for the purpose(s) identified by Edibox inc. unless otherwise required or permitted by law.

Collection, Use and Disclosure

Personal Information is collected namely through your voluntary disclosure, your use of our services or websites, your purchase of our products, through our registration or subscription forms, through third party agents, contractors, vendors or suppliers who provide products and services to us ("Service Providers"), as well as through our third party business partners to whom we provide our products and services.

We may collect, use and/or disclose your Personal Information for the following purposes:

to create and maintain client accounts;
to provide the product, service or information you requested;
to communicate with you regarding the products and services you order and to respond to your requests and inquiries;
to process payments and collect unpaid accounts;
to detect and protect against error, fraud, theft and other illegal activity;
to better understand your needs and preferences;
to engage in business transactions;
to provide customer service;
to organize and administer contests and/or surveys;
to inform you of special offers and promotions;
to meet legal requirements; and/or
for any other purpose for which you otherwise provide your consent.

Log files and cookies

We may collect some information through log files and cookies. The information they contain can be IP addresses, visited pages and requests as well as dates and time of connection.

These log files and cookies are needed to ensure the running and the quality of our services.

Consent

We collect, use and disclose your Personal Information with your consent or as permitted or required by applicable law. Your consent may be express or implied, depending on the circumstances and applicable laws. If you provide Personal Information about another person to us, we assume you have the valid consent of that individual to enable us to collect, use or disclose such information in accordance with this Privacy Policy. If you do not consent, please do not provide your Personal Information or, where applicable, exercise opt-out options offered, or send an e-mail to privacy@edibox.ca.

Note that if you withdraw your consent to certain uses of your Personal Information, we may no longer be able to provide you with certain of our services.

Security

Edibox inc. has implemented reasonable security measures to safeguard the Personal Information under our care and control. Any Personal Information maintained by Edibox inc. is archived in a reasonably secured environment based on the nature of the information.

Only authorized employees, agents, partners and Service Providers may have access to Personal Information under our care and control. We instruct all of our authorized employees, agents, partners and Service Providers who have access to Personal Information to use appropriate privacy and security precautions when processing such information.

Accuracy and access

We use reasonable efforts to ensure that your Personal Information is kept as accurate, complete and up-to-date as possible. We do not routinely update your Personal Information, unless such a process is necessary. In order to help us maintain and ensure that your Personal Information is accurate and up to date, please inform us as soon as possible of any changes to your Personal Information so that we can update our records.

If you wish to request access to, or correction of, your Personal Information that is in our care and control, please make your request in writing at the address or numbers above. All requests to access information or change information will be treated in accordance with applicable law.

Changes to this Privacy Policy

Edibox inc. reserves the right to modify this Privacy Policy at any time. All such changes will be posted on Edibox inc. website, which will be effective immediately upon posting. We will take reasonable measures to advise affected individuals of any material changes, if necessary. You may contact us at the address or numbers above to obtain a current copy of this Privacy Policy.